Rentals: 24 hours’ notice is required to cancel a regular reservation. There is a $15 cancellation penalty per boat per day for less than 24 hours’ notice. Your rental period begins from the start time of your reservation.
Overnight Rentals require 48 hours’ notice for cancellation otherwise the same charge of $15 per boat will apply.
We do try to be accommodating so please call us at 604.929.2268 if your plans change last minute.
Tours: 48 hours notice for a full refund – within 48 hours, no refund
Single-Day Lessons: 7 days notice for a refund (minus $25 registration fee) – 48 hours notice to reschedule to another date where possible.
Multi-Day Lessons: 14 days notice for a refund (minus $25 registration fee) – 7 days notice to reschedule to another date where possible.
Kids Camps: 14 days notice for a refund (minus $40 registration fee) – 7 days notice to reschedule to another date where possible.