Job Description

The Beach Crew are responsible for assisting customers who have already been helped by our Guest Service Representatives. It is the Beach Crew’s role to prepare our customers with the knowledge and equipment to ensure they have a safe and enjoyable experience on the water. The Beach Crew role is a physical job that requires a high level of customer service. As such, we are looking for friendly, active and energetic candidates who love to work hard outside.


  • Effectively performing Deep Cove Kayak’s ‘15-Minute Boat Talk’, ensuring understanding. 
  • Execute beach set up and boat moving (Opening & Closing Procedures)
  • Ensure all boats are kept clean, whether on the beach or in the building
  • Ensuring all equipment is handled with care
  • Ensure beach is maintained and prepared for the next phase of the day
  • Help maintain a clean and safe work environment
  • Meet with fellow Beach Crew and Supervisor at the start of each shift
  • Anticipate personal scheduling needs ahead of time and communicate with scheduler
  • Communicate and check in with Supervisors on an hourly basis
  • Participate in the on-going staff training 
  • Identify and report equipment damage to the appropriate person, ensuring repairs are completed
  • Anticipate busy times and prepare equipment appropriately.
  • Help customers with general questions
  • Have a strong knowledge of the boats and equipment


  • Confident speaker
  • Ability to work as part of a team
  • Able to lift over 75lbs
  • Lift and carry approximately up to 30lbs in each hand, multiple times each day
  • Paddle Canada Sea Kayak Level 1 Skills (training can be provided prior to first shift)
  • Previous customer service experience, preferably in Outdoor, Tourism, or Recreation Industries
  • Patient teacher
  • A high level of organizational and problem solving skills 
  • Highly effective verbal communication skills
  • An interest in the outdoor industry more specifically paddlesports
  • Available on all stat and holiday weekends
  • Comfortable working on your feet, outside for a 8-hour shift
  • Comfortable working outside, all day, through the seasons Spring, Summer, Fall.
  • Maximum time away from work in July and August is 2 weeks.


  • Flexible scheduling
  • Active and fun and social work environment
  • Beautiful outdoor work setting
  • Unlimited access to kayaks, paddleboards and surfskis during off-peak times
  • Free access to Deep Cove Kayak Social Paddling events such as Tuesday Night Race and Women on Water
  • Friends and family discounts available during off-peak times
  • Access to free kayak and paddleboard lessons and tours 
  • Opportunities to pursue paddling certifications
  • Opportunities for growth – moving upward into new positions year upon year.
  • Staff uniforms provided
  • Numerous staff trips, outings and social events
  • Staff discounts on equipment at our retail store, Coast Outdoors
  • Discounts from additional local Deep Cove businesses
  • Opportunities for growth within the organization
  • Employee Fitness Program provided

Training Schedule – (If Starting Work in April)

March 11, 2024 Monday (5pm – 8pm) – Brand immersion and Orientation 
March 13, 2024 Wednesday (4pm – 7pm) – Beach Staff training 1
March 20, 2024 Wednesday (5pm – 8pm) – Customer Service training + Sales training
March 25, 2024 Monday (4pm – 7pm) – Beach Staff training 2
May 1, 2024 Wednesday (5pm – 8pm) – Introduction Night 

Training Schedule – (If Starting Work Mid-May)

April 29, 2024 Monday (4pm – 7pm) – Beach Staff training 1
May 1, 2024 Wednesday (5pm – 8pm) – Introduction Night
May 3, 2024 Friday (5pm – 8pm) – Brand Immersion and Orientation
May 6, 2024 Monday (4pm – 7pm) – Beach Staff training 2
May 10, 2024 Friday (5pm – 8pm) – Customer Service Training

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